These terms apply to your use of TradeConnect, operated by FemTech Bahamas. By creating an account you agree to them. If you don't agree, please don't use the app.
1. What TradeConnect is
TradeConnect is a marketplace that connects people who need work done (“clients”) with self-employed tradespeople (“contractors”). We provide the app and tools. We are not a party to the agreement between a client and a contractor, and we don't employ contractors.
2. Accounts
- You must be 18 or older and give accurate information.
- You're responsible for keeping your login secure and for activity on your account.
- You can delete your account at any time. See our account deletion page.
3. Contractors
- Provide a genuine business license or registration and keep it current. Contractors appear in search only after we approve them.
- Hold any licenses, permits and insurance your work legally requires.
- Describe your services, prices and availability honestly.
- Keep an active subscription to stay listed: $30/month after a 5-day free trial, billed through Stripe. It renews monthly and you can cancel anytime. Access continues to the end of the paid period, and partial months aren't refunded.
We may remove approval or suspend accounts that give false information, get repeated complaints or break these terms.
4. Clients
- Give accurate job details and location, and keep the appointments you agree to.
- Payments for the work are arranged directly with the contractor. TradeConnect does not currently handle payment for jobs.
5. Verification is not a guarantee
We review contractors' documents before listing them. We don't guarantee the quality, safety, timing or legality of any work. Check reviews, agree the scope and price in writing (the in-app agreement helps), and use your judgement before hiring.
6. Contact details
Phone numbers are shared only after a job is accepted, and only to arrange that job. Don't use them for spam, marketing or harassment.
7. Things you can't do
- Post false, misleading, offensive or illegal content
- Harass, threaten or discriminate against other users
- Impersonate someone else or upload documents that aren't yours
- Scrape, reverse-engineer or disrupt the service
8. Your content
You own what you upload. You give us permission to store it and show it inside TradeConnect so the service works, for example showing your work photos on your profile.
9. Liability
TradeConnect is provided “as is”. To the extent the law allows, we aren't liable for disputes between users, work performed or not performed, or indirect losses. Our total liability to you is limited to what you paid us in the three months before the claim.
10. Changes and governing law
We may update these terms and will tell you in the app about important changes. These terms are governed by the laws of The Bahamas.